ISO 21001 Foundation Training Courses

US$299.00

ISO 21001 is an international standard developed by the International Organization for Standardization which provides management tools for organizations that offer educational products and services. It intends to help educational providers meet students requirements and needs.

ISO 21001 is based on ISO 9001 – Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods.

Description

The ISO 21001 Foundation training course provides a comprehensive introduction of the fundamental concepts and requirements of an educational organization management system (EOMS) based on ISO 21001. It introduces the core concepts, structure, and requirements of ISO 21001, enabling participants to understand how the standard supports quality education, learner satisfaction, and continual improvement within educational organizations.

Why Should You Attend?

Professionals working in or with educational institutions are expected to understand international standards that promote quality, transparency, and learner-centered practices. ISO 21001 provides a globally recognized framework that helps ensure consistent and effective educational management

By attending the ISO 21001 Foundation training course, you will:

  • Understand the purpose, benefits, and scope of ISO 21001
  • Become familiar with the key terms, principles, and clauses of the standard
  • Learn how an EOMS supports continuous improvement
  • Gain a solid foundation for further professional development in ISO 21001, including Lead Implementer or Lead Auditor certifications

After completing the training course, participants may take the exam. Upon passing, they can apply for the “PECB Certified ISO 21001 Foundation” credential, which validates their understanding of the fundamental concepts and requirements of ISO 21001.

Who Should Attend?

This training course is intended for:

  • Individuals seeking a basic understanding of ISO 21001 and EOMS concepts
  • Educators, trainers, and academic professionals interested in international education standards
  • Administrative and support staff working in educational environments
  • Quality, compliance, and governance professionals who are new to ISO 21001
  • Students and early-career professionals interested in educational quality management
  • Individuals planning to pursue advanced ISO 21001 certifications

Learning Objectives

By the end of this training course, participants will be able to:

  1. Describe the educational organization management concepts and principles
  2. Explain the main ISO 21001 requirements for an educational organization management system
  3. Identify potential actions and approaches that organizations can use to achieve conformity to ISO 21001

Educational Approach

  • Participants are strongly encouraged to interact with one another, exchange ideas, and actively participate in discussions.
  • The quiz structure within the course closely mirrors that of the certification exam, ensuring participants are well-prepared.

PECB offers various training course delivery formats, from traditional classroom settings to modern, technology-driven solutions. To learn more about these formats, please click here.

Prerequisites

There are no prerequisites to participate in this training course.

 

Course Agenda

Day 1: Introduction to Educational Organizations Management System (EOMS) concepts as required by ISO 21001

Day 2: Educational Organizations Management System requirements and Certificate Exam

General Information

  • Certificate and examination fees are included in the price of the training course
  • Training material containing over 200 pages of information and practical examples will be distributed
  • An attestation of course completion worth 14 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
  • In case of exam failure, you can retake the exam within 12 months for free