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ITIL® 4 Strategist: Direct, Plan, and Improve

ITIL® 4 Strategist: Direct, Plan, and Improve

SKU: N/A

Price range: US$1,229.00 through US$1,329.00

This ITIL® 4 Strategist: Direct, Plan, and Improve course teaches you practical strategies to plan and execute continual improvement with agility. The training is applicable to both ITIL Managing Professional and Strategic Leader streams, emphasizing planning and continual improvement as core IT service management capabilities.

Additional information

Choose an Option

Online Bootcamp + Exam, Self Study

    High-quality self-learning content
    20 PDUs for self-paced learning
    2 simulation exams
    Exam fee included

    Course Delivery Method

    This ITIL Strategist course is an online self-paced learning course.

    Six Sigma Green Belt Certification – Process improvement and quality management training

    Prerequsites

    Learners need to have an undergraduate degree or a high school diploma and must have passed the ITIL 4 Foundation examination.

    • Lesson 01 – Course Introduction
    • Lesson 02 – Key Concepts of DPI
    • Lesson 03 – Key Principles and Methods of Direction and Planning
    • Lesson 04 – Governance, Risk, and Compliance
    • Lesson 05 – Continual Improvement
    • Lesson 06 – Communication and Organizational Change Management
    • Lesson 07 – Measurement and Reporting
    • Lesson 08 – Value Streams and Practices

    This ITIL Strategist course is ideal for IT leaders and managers pursuing the ITIL Strategic Leader (SL) or ITIL Managing Professional (MP) designation, as well as those involved in making IT strategic decisions. It is also well-suited for ITSM managers and practitioners responsible for managing IT-enabled products and services. Additionally, existing ITIL certification holders looking to enhance their knowledge can benefit from this course.

    This ITIL 4 Strategist course will help you understand:

    • How to use strategic, practical methods to plan and deliver continual improvement with the necessary agility
    • How to leverage agile and lean ways of working to benefit the organization.

    The ITIL® 4 Strategist: Direct, Plan, and Improve certification is ideal for IT Managers, Project Managers, Service Managers, and ITIL® 4 Foundation certified professionals who want to develop strategic planning, governance, and continual improvement skills. It benefits those looking to drive organizational change, align IT services with business objectives, and enhance overall IT service performance.

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